PMN+ Shop · Policies

Returns Policy

Last updated: October 3, 2026

Every PMN+ piece is printed to order, just for you. Because of that, all sales are final and we don't accept returns or exchanges for size or change of mind. Please check the size guide on each product before you order.

Misprints, damage or the wrong item

If your order arrives misprinted, damaged or isn't what you ordered, email a photo to info@islandcitymediagroup.com within 14 days of delivery, with your order number. We'll reprint and send a replacement at no cost. You don't need to send the item back.

Lost parcels

If tracking shows your parcel as delivered but you don't have it, email info@islandcitymediagroup.com within 14 days of the delivery date with your order number and we'll help sort it out.

Cancellations

Need to cancel? Email us as soon as possible. Once your order has gone to print, we can't cancel it.

Refunds

If we can't replace an eligible item, or we cancel your order because it can't be produced, we'll refund you in full to your original payment method.

Contact

PMN+ · Island City Media Group
Email: info@islandcitymediagroup.com
8545 W Warm Springs Rd A4, Las Vegas, NV 89113